Frequently Asked Questions
Everything you need to know about our premium snacks and services.
How do you ensure the freshness of your nuts and dried fruits?
We roast our nuts in small batches daily at our local facilities and store our dried fruits in climate-controlled environments to ensure you receive the crunchiest, most flavorful snacks possible.
Do you offer international shipping?
Currently, we ship across Canada and the United States. Shipping costs and delivery times vary by location and are calculated at checkout.
Are your products suitable for people with nut allergies?
While we offer many seed and fruit options, all our products are processed in a facility that handles tree nuts, peanuts, and sesame. We recommend those with severe allergies exercise caution.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with the quality of your order or if it arrived damaged, please contact us within 7 days for a resolution.
Are there any preservatives or artificial flavors in your snacks?
We pride ourselves on clean ingredients. Most of our products are free from artificial preservatives; we use traditional roasting methods and natural seasoning to highlight the inherent flavors of the produce.
How should I store my purchase to keep it fresh?
To maintain maximum freshness, we recommend storing your nuts and dried fruits in a cool, dry place in an airtight container. For long-term storage, many of our nuts can be refrigerated or frozen.